InBalance Wellness by Novotel Cardiff
Novotel Cardiff Centre, Schooner Way, Cardiff CF10 4RT, UK
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About InBalance Wellness by Novotel Cardiff
InBalance Wellness by Novotel Cardiff is a spa at Novotel Cardiff Centre in Cardiff, Wales, also listed as a sauna, public bath, gym and swimming pool. It holds a Google rating of 4.1 from 25 reviews. Reviewers mention the pool most, along with a jacuzzi that is quiet in the evening, free towels and a sauna room.
What InBalance Wellness by Novotel Cardiff offers
InBalance Wellness by Novotel Cardiff is listed as a spa, with secondary listings as a sauna, public bath, gym and swimming pool. Reviewers name a pool, a jacuzzi, a sauna room and gym equipment, and one says towels are free.
The reviews point to regular visitors. One couple used the facilities 3-4 times a week, another reviewer goes once a week at lunchtime through kfit, and a third describes the gym as small but with enough equipment for long weekends away. The listing also marks the spa as good for children.
What customers say about InBalance Wellness by Novotel Cardiff
Most written reviews are positive about the facilities. One review from 7 years ago, rated 4 stars, calls the pool and spa facilities great and suggests going after 7 PM, when children are not in the pool. It adds that the jacuzzi runs at different temperatures depending on the time of day, and that around 9 PM is quiet.
A 5-star review from 9 years ago mentions free towels, a usable sauna room and a location about a 10 minute walk from a station. A 4-star review from 6 years ago calls the spa small but normally quiet, with a good pool.
One review from 9 years ago gives 1 star. The reviewer phoned about membership to use the sauna in bad weather, found staff inflexible, and was not offered a complimentary trial pass. A sauna-only visit was quoted at £15. Most of the reviews are between 6 and 9 years old.
Hours, prices and payment at InBalance Wellness by Novotel Cardiff
The spa is open seven days a week, from 7:00 AM to 10:00 PM, with the same hours on weekends as on weekdays.
On cost, the only figure a reviewer gives is £15 for a single sauna visit, quoted by phone about 9 years ago, which that reviewer considered high. Another reviewer visits weekly through kfit. The listing shows that credit cards and contactless payment are accepted.
Location and access in Cardiff
The spa is at Novotel Cardiff Centre in Cardiff, in the county of Cardiff, Wales, United Kingdom. One reviewer describes the location as close to a station, about a 10 minute walk away.
Listed accessibility amenities are a wheelchair accessible entrance, accessible parking and an accessible restroom.
Good to know before you go
Reviewers report that the pool is busier with children earlier in the day and quieter after 7 PM. The jacuzzi temperature changes through the day, and one regular prefers about 9 PM. The listing marks the spa as good for children, and the last entry time is not given, though the opening hours run until 10:00 PM every day.
Questions about InBalance Wellness by Novotel Cardiff
Is InBalance Wellness by Novotel Cardiff open on Sunday?
Yes. The listed hours are 7:00 AM to 10:00 PM, seven days a week, so Sunday follows the same pattern as every other day.
Does InBalance Wellness by Novotel Cardiff take cards?
Yes. The listing shows that InBalance Wellness by Novotel Cardiff accepts credit cards and contactless payment.
How is InBalance Wellness by Novotel Cardiff rated?
It has a 4.1 rating on Google from 25 reviews. Reviewers praise the pool and the quiet evening jacuzzi, while one 1-star review from 9 years ago criticised staff flexibility and a £15 sauna-only price.
Is InBalance Wellness by Novotel Cardiff wheelchair accessible?
Yes. The listing shows a wheelchair accessible entrance, accessible parking and an accessible restroom at the spa.
Where is InBalance Wellness by Novotel Cardiff in Cardiff?
It is at Novotel Cardiff Centre in Cardiff, Wales. One reviewer describes the location as about a 10 minute walk from a station.
Written by the SpaSpot editorial team from this business's public Google listing and 25 customer reviews, then checked against the listing data on October 17, 2026. It describes what customers report and is not medical advice. How we research and write listings · Report a correction.
Photo tour (6 photos, 16 seconds)
Reviews (25 on Google)
- Samuel Johnston7 years ago
Great pool and spa facilities, my wife and I used this 3-4 times a week. If your looking to relax I suggest going after 7pm when the kids are not in the pool. The Jaccuzi has different temperatures dependent on the time of day. I always love going around 9pm when it’s quite to relax.
- Les Spaine4 months ago
Hi. I have a parking space on Craiglee Drive, if you were interested in renting it from me?
- claudia stich9 years ago
Called this establishment to potentially become a member, as I like to go to the sauna in bad weather. Staff seemed inflexible and don't you think that they would offer a complimentary pass to give it a try....instead premium rates of £15 just a sauna visit apply..... I don't think so....
- Venus Cheung9 years ago
Go there once a week through kfit during lunch time. Location is close to mtr station(10min walk) There are free towels and sauna room can use.
- Andy Rogers6 years ago
Small but normally quiet with enough equipment to keep you going on those long weekends away. Good pool.
Showing the 5 reviews Google marks as most relevant, of 25. Read all on Google.
Location
Novotel Cardiff Centre, Schooner Way, Cardiff CF10 4RT, UKGet directions
Spa in Cardiff, United Kingdom
InBalance Wellness by Novotel Cardiff serves Cardiff in Cardiff. Its 4.1 rating comes from 25 customer reviews on Google. Compare it with every spa and salon in Cardiff, or browse all listings in United Kingdom.
